Whistleblowing Channels


Whistleblowing Channels

SinoPac Holdings aims to promote a robust operation and remain committed to high ethical standard. If any irregularity or unethical behavior comes to your attention, you can reach us by the following means:

Bank SinoPac
Email: whistleblowing.bk@sinopac.com
Independent Director email: BANKIDservice@sinopac.com
Telephone: 886-2-2508-8934
Address: No. 9-1, Sec. 2, Jianguo N. Rd., Zhongshan Dist., Taipei City 104, Taiwan (R.O.C.)
To: Whistleblowing mailbox, Legal & Compliance Division, Bank SinoPac

SinoPac Securities
Email: whistleblowing.sc@sinopac.com
Independent Director email: IDservice-SEC@sinopac.com
Telephone: 886-2-2312-3684
Address: 15F., No.2, Sec. 1, Chongqing S. Rd., Zhongzheng Dist., Taipei City 100, Taiwan (R.O.C.)
To: Whistleblowing mailbox, Legal & Compliance Division, SinoPac Securities

SinoPac Holdings
Email: whistleblowing.fh@sinopac.com
Independent Director email: IDservice@sinopac.com
Telephone: 886-2-8161-8581
Address: 5F., No.306, Sec. 2, Bade Rd., Zhongshan Dist., Taipei City 10492, Taiwan (R.O.C.)
To: Whistleblowing mailbox, Legal & Compliance Division, SinoPac Holdings


Scope of Whistleblowing

  1. Misappropriation or embezzlement of company funds.
  2. Unlawful use or unauthorized disposal of company property.
  3. Forgery that causes loss or damage to the company.
  4. Disclosing confidential data of company, employees, or clients by intention.
  5. Taking bribes, committing jobbery, or profiting from improper benefits directly or indirectly when executing managerial or supervisory duties.
  6. Other suspected criminal act, fraud, or violation of regulations.


For whistleblower's information:

  1. To facilitate investigation, a whistleblower shall furnish the name, contact information and specific facts available for investigation.
  2. In case of whistleblower reporting anonymously, reporting without presenting specific evidences, reporting beyond the aforementioned scope, and reporting incidences already under investigation, already reported, or already closed investigations with no new evidence, SinoPac Holdings may not accept the case.
  3. For other complaints, you can contact relevant division. (Route: Front Page of official website>Corporate Governance>Stakeholder Engagement>Communication Channels)